{"id":608,"date":"2022-03-16T09:58:17","date_gmt":"2022-03-16T07:58:17","guid":{"rendered":"https:\/\/www.water-taxi.fr\/?page_id=608"},"modified":"2022-03-18T12:50:51","modified_gmt":"2022-03-18T10:50:51","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.water-taxi.fr\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

FAQ WATER TAXI<\/h1><\/div>

GENERAL<\/h2><\/div>

<\/i><\/i><\/span>Is it possible to book the boat only ? Whithout a pilot ? <\/span><\/a><\/h4><\/div>
\n

No, we are only suggesting boat excursions with pilots. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What is the maximum amount of people on board ?<\/span><\/a><\/h4><\/div>
\n

We allow until 12 people per boat. Beyond, you should book a second boat. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What are the costs ?<\/span><\/a><\/h4><\/div>
\n

Follow this link :
\nhttps:\/\/www.water-taxi.fr\/wp-content\/uploads\/2022\/02\/WaterTaxi_Tarifs_2022_EN.pdf<\/a>
Prices including the boat exclusive availability for you with a pilot, the privatization during the time wanted, gas and cultural knowledges by our pilots. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Could we join another group on an excursion ?<\/span><\/a><\/h4><\/div>
\n

\n\t\tNo, we are only suggesting private group excursions. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What is the maximum time booking ?<\/span><\/a><\/h4><\/div>
\n

No maximum time is required. For more than 2 hours, you should count on 190\u20ac per extra hour. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>On what kind of boat are we enjoying the trip ?<\/span><\/a><\/h4><\/div>
\n

Our fleet consists in american pontoon boats “Suntracker”. 8 meters long and 2.5 meters width with sofa corners. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Could we swim ?<\/span><\/a><\/h4><\/div>
\n

We allow swimming, however we are not taking charge of any responsibility. No supervision is insured by the pilot. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What could we visit and discover ?<\/span><\/a><\/h4><\/div>
\n

During the trip, you could visit the remains of the lacustrine submarine houses, the smuggler\u2019s cave only reachable by boat, the Duingt castle and his incredible bay, Talloires abbaye, Menthon saint Bernard bay with its castle on the lake and finally the majestic cliffs Roc de Ch\u00e8re. (<\/span>It depends on the time and departure place).<\/span><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is there a risk for very young child \/ babies or pregnant women ?<\/span><\/a><\/h4><\/div>
\n
To sail is not dangerous for very young children or babies. For pregnant women, we do not recommend from 5-6 months on pregnancy. <\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is there any toilets or cabins on the boat ? <\/span><\/a><\/h4><\/div>
\n

There is no toilets neither cabins on board. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What if we are late ?<\/span><\/a><\/h4><\/div>
\n

If you are late, the excursion sould be shorten. Please manage your time to find a parking. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Are dogs allowed on board ?<\/span><\/a><\/h4><\/div>
\n

\n\t\tYes, dogs are allowed.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Do we need a covid certificate ?<\/span><\/a><\/h4><\/div>
\n

No, it is not required. <\/p>\n<\/div><\/div><\/div><\/div><\/div>

<\/div>

CATERING SERVICE<\/h2><\/div>

<\/i><\/i><\/span>What is included in appetizer \/ fondue \/ cocktail options ?<\/span><\/a><\/h4><\/div>
\n

Appetizer option : 25\u20ac \/ people : <\/b><\/u><\/p>\n

Including a fine charcuterie board, local cheeses, fresh bread and vegetable dips. Water and juices, <\/span>1\/3 wine per person. <\/span>Beer, extra bottle and champagne on request (extra cost).<\/span><\/p>\n

Fondue option : 40\u20ac \/ people :<\/b><\/u><\/p>\n

Have a taste of our delicious cheese Fondue, including a fine charcuterie board, fresh bread, <\/span>vegetable dips and pastries. <\/span>Water and juices, 1\/3 wine per person. Beer, extra bottle and champagne on request (extra cost).<\/span><\/p>\n

Cocktail option : 40\u20ac \/ people :<\/b><\/u><\/p>\n

A complete menu, with appetizer :<\/u><\/p>\n

Vegetable dips with soft cheese and herbs.The starter : salmon toast and light bites with fois gras. <\/span>The course : Supreme of chicken or beef Tagliata.<\/span>To continue with a local cheese board with fresh bread and finish with pastries.<\/span> Water and juices, 1\/3 wine per person. Beer, extra bottle and champagne on request (extra cost).<\/span><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is it possible to bring whatever we want to eat and drink ? <\/span><\/a><\/h4><\/div>
\n

Yes, you could bring your appetizer, drinks…for free. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>When we bring our own appetizer, what do we need ?<\/span><\/a><\/h4><\/div>
\n

You should bring your own glasses, plates, cool box… We don’t have any device to keep it cold.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is there any music on board ?<\/span><\/a><\/h4><\/div>
\n

You could play music with our Bluetooth option on board. <\/p>\n<\/div><\/div><\/div><\/div><\/div>

<\/div>

DEPARTURE \/ ARRIVAL POINT<\/h2><\/div>

<\/i><\/i><\/span>What are the departure points ?<\/span><\/a><\/h4><\/div>
\n

The most of our departure starts from Annecy, ponton des Aravis (quai de la tournette) near the city center. However, we can organize departure from every other pontoons around the lake (On request). Beware about departure from Doussard and lake end : a 50\u20ac extra is requested. <\/span><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Could we start from a private pontoon ?<\/span><\/a><\/h4><\/div>
\n

Yes, we could start from any pontoon. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is it possible to start from a point and finish on another ?<\/span><\/a><\/h4><\/div>
\n

Yes, you could start from a point and be droped on another. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Do you have parking places available ?<\/span><\/a><\/h4><\/div>
\n

We do not have parking spaces, please manage your time to park. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>How could we recognize you ?<\/span><\/a><\/h4><\/div>
\n

Our boats are the only pontoon boats on the lake. Our logo is yellow on a black font. <\/p>\n<\/div><\/div><\/div><\/div><\/div>

<\/div>

BOOKING<\/h2><\/div>

<\/i><\/i><\/span>How to book an excursion ?<\/span><\/a><\/h4><\/div>
\n

You could book directly on our website with our new platform : https:\/\/www.water-taxi.fr\/reserver\/<\/a> or send us an email at : info@water-taxi.fr<\/a><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What informations do you need to book ?<\/span><\/a><\/h4><\/div>
\n

To confirm a booking we need : the date, time, duration, if you want us to prepare you appetizer or bring it by yourself. Also, we need the number of people, departure and arrival point, and a phone number to reach you on. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What amount should we pay for the booking ?<\/span><\/a><\/h4><\/div>
\n

During the booking, a deposit is required if you contact us by email. On the platform, You can choose either to pay a deposit or the total amount online. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>How could we pay on the boat ?<\/span><\/a><\/h4><\/div>
\n

You could pay by card or cash.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

<\/div>

CANCELLATION TERMS AND BAD WEATHER<\/h2><\/div>

<\/i><\/i><\/span>What are the cancellation terms ?<\/span><\/a><\/h4><\/div>
\n

Cancel or modify a booking is free from your side until 1 week before the excursion date. Beyond, some costs could be applied to your modification, cancellation. <\/p>\n

Only the company is allowed to cancel if the sailing becomes complicated with weather conditions. In this case, you will be refunded. Also, our boats are equipped with covers in case of little rain to protect you.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What's the plan in case of bad weather ?<\/span><\/a><\/h4><\/div>
\n

In case of little rain, we are not cancelling the excursion, covers are available to protect you. In case of driving rain, strong wind and if the sailing becomes dangerous, the tour is cancelled and you will be refund. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Are boats protected from rain and sun ?<\/span><\/a><\/h4><\/div>
\n

We have covers on the top but not on the sides. <\/p>\n<\/div><\/div><\/div><\/div><\/div>

<\/div>

Why choose Water Taxi ?<\/h2><\/div>

Our concept is unique on the lake of Annecy with our pontoon boats. Your excursion is customized according to your wishes : duration, activities, cultural discovers thanks to our pilots-guides, swimming, appetizer…etc <\/p>\n

We are professionals for 10 years \"\ud83d\ude0a\"<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"100-width.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-608","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.water-taxi.fr\/en\/wp-json\/wp\/v2\/pages\/608","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.water-taxi.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.water-taxi.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.water-taxi.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.water-taxi.fr\/en\/wp-json\/wp\/v2\/comments?post=608"}],"version-history":[{"count":0,"href":"https:\/\/www.water-taxi.fr\/en\/wp-json\/wp\/v2\/pages\/608\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.water-taxi.fr\/en\/wp-json\/wp\/v2\/media?parent=608"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}